Legal and trust

Privacy Policy

How we collect, use, protect and retain personal information.

Last updated: 3 June 2026

CourtReadySupport.co.uk respects privacy and is committed to protecting personal information. We collect and use information only where it is necessary for practical court preparation and McKenzie Friend support services, responding to enquiries, providing support, maintaining records, improving security and complying with legal obligations.

Information we may collect

This may include case enquiries, names, contact details, hearing dates, court papers, correspondence, chronologies, statements, bundle indexes and support notes. We do not sell personal information.

How information is used

Information is used to provide the requested service, communicate with users, maintain operational records, protect the service from misuse, and meet legal or regulatory obligations.

Sharing information

Information will not be shared with third parties except where authorised by the user, required to provide the service, required by law, required by court order, or necessary to protect safety, security or legal rights.

Security

Appropriate technical and organisational measures are used to protect information against unauthorised access, loss, alteration or disclosure.

Please do not send highly sensitive documents in a first enquiry. Urgent danger or safeguarding risk should be referred to emergency or specialist services.

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